Pipeline Safety

Pipeline Emergencies Free Call 1800 625 665

Dial Before You Dig 1100


Epic'is proactive in ensuring that people who live or work near its gas transmission pipelines

  • are able to recognise a potential problem on a pipeline easement;
  • are aware of the potential dangers of digging near a pipeline; and
  • know what to do in an emergency situation.

Although pipelines are one of the safest forms of transporting fuel such as natural gas and liquid hydrocarbons, damage to a pipeline which causes the gas or liquid to escape can be highly dangerous.

Dial Before You Dig - Pipeline Location Service

The biggest danger to underground pipelines is accidental damage by people digging or constructing on or near the pipeline easement.

While pipeline easements are marked by warning signs at regular intervals, the signs do not show the exact location of the buried pipe. IIt is absolutely essential that anyone'planning to dig or excavate in the area of an Epic pipeline you must first contact Epic.

Epic will arrange for a representative to visit proposed work sites to determine the exact location and depth of its buried pipe. Epic will'provide advice on precautions'required to ensure the safety of people working at the proposed work site, and to prevent pipeline damage while work is being carried out.

Epic should be contacted if any of the following activities are planned within the vicinity'of any Epic pipeline easements:

  • Grading
  • Digging
  • Drilling
  • Trenching
  • Construction - development, housing, roadworks (temporary and access ways) etc.
  • Drainage work
  • Use of explosives
  • Land leveling or contouring
  • Transport of'heavy loads
  • Use of vibrating machinery

Do's and Don'ts Near A High Pressure, Buried'Gas Pipeline

  • Do contact Epic if you plan to dig, drill, excavate or bore on the pipeline easement
  • Do closely supervise any work done on your property
  • Do report any soil erosion of the pipeline easement
  • Do report any unauthorised activity on or near the pipeline easement
  • Don't trench, dig, drill or bore anywhere on the pipeline easement before contacting Epic
  • Don't construct any building, shed or structure on the easement
  • Don't plant large trees or dense shrubbery or impound water on the easement

How to Identify a Pipeline Leak

Despite all precautions, leaks may occur from a pipeline system. Any of the following events along the pipeline easement could indicate a pipeline leak.

  • A hissing or roaring sound
  • Any unusual odour near the pipeline
  • Dead or discoloured vegetation in an otherwise green location
  • Fire

What to do in an Emergency
If you know or suspect that a gas pipeline is leaking or damaged:

  • Your safety is your first priority
  • Leave the area immediately
  • Avoid creating sparks - do not use vehicles, mobile phones and cameras, cigarettes, matches or lighters that could ignite the gas.
  • Immediately notify the pipeline controller on the Pipeline Emergency freecall number, 1800 625 665. Give your name, telephone number, and a description of the leak and its location.
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